Terms & Conditions

New Hampshire Housing is committed to the privacy of your information when you access this website. We are also committed to ensuring people of varying abilities and English proficiencies have access to the information they need. Please expand any of the sections below to learn more about these policies.

If you have questions about any of these topics, please contact info@nhhfa.org.

New Hampshire Housing strives to ensure that all information and technology is available to individuals with disabilities. In 1998, Section 508 of the Rehabilitation Act Amendments, as amended by the Workforce Investment Act of 1998, issued accessibility standards setting forth electronic and information technology performance criteria. Using these accessibility guidelines, we are continuously improving our web pages for easy access to all visitors. We are making every effort to maintain our website’s Section 508 compliance and will continue with these efforts as new methods and technology become available.

If you have difficulty accessing information on this site, please contact us.

On August 11, 2000, President Clinton signed Executive Order 13166, “Improving Access to Services for Persons with Limited English Proficiency.” The Executive Order requires Federal agencies, as well as those who receive federal program funds, to examine the services they provide, identify any need for services to those with limited English proficiency (LEP), and develop and implement a system to provide those services so LEP persons can have meaningful access to them.

Final guidelines were released by HUD in 2007 for providing access to programs for all people, regardless of national origin and English language ability. In accordance with those guidelines, New Hampshire Housing has a Language Access Plan outlining what steps our agency will take to provide access to those with limited English Proficiency.

Questions or comments about the Language Access Plan should be directed to Dee Pouliot, Director, Assisted Housing Division.

View/Download the Language Access Plan (updated January 2024)

New Hampshire Housing proveerá los servicios de un intérprete sin costo alguno para aquellos clientes que su habilidad de hablar ingles es limitada.

New Hampshire Housing will provide free interpretation services to clients who have Limited English Proficiency.

New Hampshire Housing Finance Authority (New Hampshire Housing) is committed to protecting your privacy.  We acknowledge the privacy expectations of people who visit our website and are committed to protecting the confidentiality of their personal information. Our Privacy Policy describes how we collect, use and share personally identifiable and other information collected online. Our Privacy Policy applies to all New Hampshire Housing websites, blogs, portals, and any other online platforms (collectively, “websites”), and email subscription services, includingbut not limited to:




By using our websites or by subscribing to our emails, you consent to the data practices described in our Privacy Policy.  If you do not agree with the data practices described in our Privacy Policy, you should not use the websites or the email subscription services.

Click here to read the full Online Privacy Policy

See also our “Online Privacy Policy” above

This policy applies to applies to all New Hampshire Housing websites, blogs, portals, and any other online platforms (collectively, “websites”),  and email subscription services, including, but not limited to: www.nhhfa.org and www.GoNewHampshireHousing.com

New Hampshire Housing Finance Authority (NHHFA) has a commitment to the privacy of your information when you access this website. The following discloses our information gathering and dissemination practices for this website. By using the services provided to you through this website, you consent to the collection and use of your information as outlined in this policy and to the limitations on our responsibilities to you.


If we make significant changes to this policy, we will post them on this page so that you are always aware of what information we collect and how we use it. Changes are effective when posted to this page. Your continued use after any change is posted is an acceptance by you of such change.

Anonymous Information

Whenever you request a page from our website, that page and the website from which you came are stored in a log file. This information cannot be used to identify a specific individual. This information is only used for statistical purposes to help improve this website. This information is kept on a secure server.

Personal Information

If you choose to take advantage of some of the services on this website, you may be asked to provide information such as your real name, company name, email address, phone number, and street address. We may use this information to deliver the services you wish from us. NHHFA will not sell or distribute any information, including personal or identifying information, which is obtained through your use of this website, except as specified below.

NHHFA understands that in some cases you may be accessing and using this website for the purpose of communicating data about private individuals and other third parties in connection with loan transactions. You guarantee that the third party that has provided such information to you has been advised that such information may be transmitted over the Internet and may be processed and handled through this website, and has been advised of the potential risks involved, and has consented to such transmission.

The email and postal addresses collected from the subscriptions to our mailing lists or other information are never sold by NHHFA and are shared only with trusted third parties with which NHHFA has an established relationship.  This information will only be used to send out the information you requested. If a survey appears on this website, information is collected, compiled and analyzed on an aggregated basis.

Links to and from Third Party Sites

Links to information on sites other than those operated by or on behalf of NHHFA are for your convenience only and are not an endorsement or recommendation of those sites. NHHFA does not control or provide any content or information at these sites, makes no representation or warranty of any kind with respect to these sites or their content and does not maintain, operate, or take responsibility for information on these sites. NHHFA does not endorse and is not responsible for the accuracy or reliability of such content or information and any use thereof is solely at the user’s risk.

Certain organizations may choose to link this website to their own website. Such linkage is not meant to imply that NHHFA agrees with, supports and concurs with the content such websites may contain.


NHHFA uses industry standard encryption technologies when transferring and receiving consumer data at our website.


The design, arrangement, presentation and layout of this site, and all material provided on this website (e.g. text, graphics, logos, images, photographs, software, interfaces, data, icons, audio, and the arrangement and coordination of these materials) are the property of NHHFA and are copyright by NHHFA. All material on this website is protected by U.S. and international copyright laws. No rights, title, or interests are transferred to anyone who downloads or copies material from this website. The material on this website may be used only for personal, non-commercial, viewing, reading, or educational purposes. You may not modify, remove, delete, augment, distribute, transmit, publish, license, add to, exploit, participate in the transfer or sale of, or create derivative works from the content of this website either in whole or in part without the written permission of NHHFA.

Terms of Use

NHHFA reserves the right to change the terms, conditions and notices under which this website is used. As a condition of your use of this website, you guarantee to NHHFA that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use of this website.

Product and service offers, rates, terms, and other information provided herein are subject to change without notice. Although every effort has been made to ensure the accuracy, currency and reliability of the content of these pages, NHHFA accepts no responsibility in that regard. The information provided in the Mortgage Calculators are estimated, and provided for your interactive enjoyment.


This website and all material contained on it are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from computer virus, and the accuracy, reliability, and usefulness of this website or website content. You acknowledge, by your use of this website, that your use of it is at your sole risk, that you assume full responsibility for all costs associated with your use or inability to use of it , and that NHHFA will not be responsible for any damages of any kind related to your use of the website. You agree to indemnify, defend and hold harmless NHHFA and its respective officers, employees, and agents from any and all loss, cost, expense, claim, damages, and liability related to or associated with your use of this website and any violation by you of these terms.

In addition to the foregoing, you are also put on notice that NHHFA is subject to the New Hampshire Right to Know Law (NH RSA 91-A) which may supersede in certain circumstances any confidentiality representations made herein.

Applicable Law

This website is created and controlled by NHHFA in the State of New Hampshire, USA. The laws of the State of New Hampshire will govern these disclaimers, terms, and conditions, without regard to any conflict of law rule which would refer jurisdiction to another forum. You agree that the federal and state courts of New Hampshire will have exclusive jurisdiction and venue to hear and decide any claim or dispute relating in any way to your use of this website, and you agree and expressly consent to the exercise of personal jurisdiction and venue in the federal and state courts of New Hampshire in connection with all such disputes.

Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact:

New Hampshire Housing
PO Box 5087
Manchester, NH 03108
603-472-8623 or 1-800-649-0470


 Revised March 1, 2019