Public Notices


New Hampshire Housing Finance Authority is considering the amendment of rules related to the Affordable Housing Fund (HFA 113) and the adoption of rules related to Financial Assistance and Religious Nondiscrimination (HFA 601).  The Authority’s Board of Directors will take action on these rules on or after August 23, 2018. The amendment and/or adoption of these rules is expected to take effect no less than 30 days after the publication of this notice.

For further information, go to or contact Benjamin Frost, New Hampshire Housing Finance Authority, 32 Constitution Drive, Bedford, NH 03110, 603-310-9361 or via email at



The following Committees of the Board of Directors of New Hampshire Housing Finance Authority and the Board of Directors will meet on the following dates and times at the Authority’s offices located at 32 Constitution Drive, Bedford, New Hampshire.


August 15, 2018

Multi-Family Housing Committee



Homeownership Committee





August 23, 2018

Finance & Administration Committee



Board of Directors Meeting


Copies of the meeting agenda are available for review upon request.

By:Dean J. Christon
Executive Director





Pursuant to the Laws of 2018 Chapter 162 (HB1817-FN), the New Hampshire Housing Finance Authority will hold a meeting on Wednesday, August 15, 2018, at 2:00 p.m. at the New Hampshire Hospital Association’s offices located at 125 Airport Road, Concord, New Hampshire.

By: Dean J. Christon
Executive Director



Notice is hereby given that a public hearing will be conducted by the New Hampshire Housing Finance Authority (the “Authority”) in the Moose Hill Conference Room located on the first floor  at the Londonderry Town Hall,  268 B Mammoth Road, Londonderry, New Hampshire  at 6:00 p.m. on Tuesday, August 14, 2018,  with respect to the proposed issuance by the Authority, acting under and pursuant to New Hampshire Revised Statutes Annotated Chapter 204-C (the “Act”), of obligations in the maximum aggregate principal amount of $13,000,000 (the “Bonds”), (out of a total anticipated project cost of $21,189,121). The Bonds are proposed to be issued to provide financing as permitted under the Act for the following multi-family housing project (the “Project”): the acquisition of a 12.592  acre site located at 30 Sanborn Road (referred to in the Tax Assessor’s office as Map 15 Lot 83-2) in the Town of Londonderry, County of Rockingham, and State of New Hampshire and the construction, furnishing and equipping on such land of a 102 unit “62 and older” multi-family residential rental housing development (consisting of two 51 unit buildings with an aggregate square foot building area totaling approximately 110,992 square feet, and with all or substantially all of the units expected to be occupied by tenants having incomes no greater than 60% of area median income). The owner of the Project will be Sanborn Crossing Apartments Limited Partnership, a New Hampshire limited partnership, the General Partner of which will be Sanborn Crossing, LLC. (with the principals of the General Partner being Steven Lewis and Timothy Kleiner).   The Bonds will not be a general obligation of the Authority or a pledge of the faith and credit of the Authority or a debt, liability, obligation or pledge of the faith and credit of the State of New Hampshire or any political subdivision thereof.

Written comments will be accepted prior to and for two business days following the public hearing, and must be received by email, fax, or physical delivery no later than 4:30 p.m. on the second business day following the hearing.  

For more information, contact:
Julia Morgan, Program Manager Multi-Family Underwriting
New Hampshire Housing Finance Authority
P.O. Box 5087, Manchester, NH 03108
603-310-9280 | Fax 603-488-0906

By: Dean Christon
Executive Director



New Hampshire Housing Finance Authority is seeking proposals from qualified firms for the visual and navigational redesign of our external Web site ( A full description of the background, scope of work, timeline, and other information for this project are contained in the Request for Proposals found below. As stated in the RFP, should you have questions about this project, please submit them to Rocco Castellano (rcastellano at, Project Manager, no later than August 10, 2018. Questions and answers will be made available below.

Request for Proposals - Website Redesign Project

Questions and Answers - The Question and Answer period has now closed. Thank you to all the vendors who provided questions. 

Q: What is the RFP deadline?
A: Please note the due date for the RFP is August 24th! If you viewed the RFP prior to today, the "4" was shrunken with the "th." We apologize for the misinformation and any confusion.

Q: Are there any requirements for accessibility?
A: UPDATE TO RFP: In the section referencing, The Website must be Section 508 compliant for accessibility. See reference WCAG 2.1 which was published on June 5th 2018. Designer must follow WCAG 2.1 compliance level AA.

Q: Has NHHFA evaluated or considered any content management systems (CMS) for the new website?
A: We expect recommendations for a CMS from the proponents in their proposals.

Q: Is NHHFA open to going through a technology assessment engagement to determine the best CMS platform or are you looking for the selected vendor to give a recommendation based on the requirements outlined in the RFP?
A: We expect recommendations for a CMS from the proponents in their proposals.

Q: Does NHHFA have a preference between .NET or Open Source CMS technologies?
A: There is currently no preference however we welcome recommendations.

Q: Does NHHFA have a workflow approval process in place today for web publishing?
A: There is a current workflow approval process. Suggestions for a feature which allows each division to make edits with webmaster, or assistant webmaster, approval for publication would be appreciated.

Q: Are there any third-party integrations that will be required for email marketing, CRM, etc with the selected CMS?
A: Not at this time.

Q: Will NHHFA require any copy-writing services?
A: No. We have address this in house.

Q: Does NHHFA have an anticipated budget range for this project?
A: Be assured the project is sufficiently budgeted.

Q: Will the selected agency receive access to any website analytics reports for strategy and design direction purposes?
A: We can make this information available to the selected agency.

Q: What level do you expect us to “confirm audience” and how are you expecting the results? Do we need to perform market research as part of the proposal or do you have Google Analytics for the last 3 years?
A: Yes, we have Google Analytics data from the current website 

Q: What are you referring to when you ask us to confirm your “site marketing”?
A: Making sure all links work to respective sites and making sure that we don't have dropped URLs from pages that no longer exist (redirects from the old link names to the new equivalent names), as that lowers our search engine rankings.

Q: Is there a marketing strategy that will be provided to us to review or are you asking for a marketing strategy as part of the proposal?  
A: We are not asking for a marketing proposal, What we are looking for is to make sure we are properly positioned in all search engines and other online SEO tools. We already have the social sites established, having functional links to them all across all pages where relevant will be required.

Q: Does the NHHFA have a Branding and or Corporate Style Guide? If so, will we be provided these to inform the creative and design phase of the project?
A: Yes, we do, but that's for the current site - which we do not need to (or necessarily want to) emulate. We have logo/name branding/usage guidelines that will be provided.

Q: What level do you expect us to “confirm graphic look and feel”? Are you expecting a graphic audit of similar or competitive sites? 
A: We would like all pages to have a standard look and feel for lead and subpages for consistency. Logos and colors should match across all pages using the same standards we will provide.

Q: It seems you are expecting a “creative brief” to be delivered before the project deadline to answer all of the questions asked within that section. Typically a Creative Brief only contains creative direction to inform design and user experience based on marketing objectives. May we provide a Discovery Brief that encompasses the answers from that section?   
A: Yes. That is sufficient

Q: "Requirements #6” mentions older browser support. Assuming support for modern versions of Chrome, Firefox, Edge, and Safari. What older browsers need supporting (e.g. IE11, IE10, IE8)?
A: This would be based on our typical user base, which would be in our Google Analytics. Perhaps back to IE10, but definitely 11. The bulk of our audience is on Chrome, but usage runs the gamut of browsers - including mobile browsers. Many folks we service do have older computers so we just want to make sure the site is accessible to everyone (within reason of course).

Q: Do you have metrics of the browser usage of your visitors being collected from an analytic tracking software (e.g. Google Analytics)?
A: Yes

Q: Does your application require support of any non-major browsers (e.g. Opera, Samsung-internet)?
A: Yes, we have users on many platforms including those two. 

Q: Can you elaborate on what you mean by “Poor search functionality”?
A: We would like keyword search functionality.

Q: Will search require indexing the content inside of PDF’s and other documents to be returned in the search results?
A: Good question. This would be nice if it's not cost prohibitive. 

Q: Will search require indexing content external to the domain?
A: No. Just within the domain

Q: On page 7, under item #3 it references being able to have online payments. Can you please expand on that? What forms of payments will you be accepting? What are you selling? Do you have a merchant account? Will people be processing payment on the site or be redirected to another site?
A: We have no current need for online payments, but we want the door to be open for them. We currently route payments for things such as conference registrations through external sources. However, if the ability to do online payments through our own website was available, there could potentially be opportunities to make use of such methods for some of our program operations.